Privacy Policy

At NG Pin-Up Casino, protecting your personal information is one of our top priorities. This Privacy Policy explains how we collect, process, and secure your data when you interact with our website [pin-up-casino-ng.com]. We are committed to full transparency and responsible data handling in accordance with applicable data protection laws.

By using our services, registering an account, or browsing our platform, you agree to the terms outlined in this policy.

Our Commitment to Your Privacy

We respect your right to privacy. That’s why we only collect the data necessary to provide you with a safe, reliable, and customized experience. We never sell your data, and we ensure it is only shared with trusted third parties under strict confidentiality and legal agreements.

Information We Collect

When you use NG Pin-Up Casino, we may collect the following types of data:

Personal Information

  • Full name
  • Date of birth
  • Address
  • Email address
  • Contact number
  • National ID or Passport (for verification purposes)

Account Information

  • Username and password
  • Deposit and withdrawal activity
  • Bonus and promotional usage
  • Game history and preferences

Device & Technical Data

  • IP address
  • Browser and device type
  • Operating system
  • Location data (based on IP)
  • Usage behavior on the website

Why We Collect Your Data

We only collect data that is necessary to provide and enhance your experience. Your information may be used to:

  • Register and manage your user account
  • Verify your age and identity (KYC)
  • Process payments securely
  • Prevent fraud and unauthorized activity
  • Personalize your gaming experience
  • Send updates, promotions, or account alerts
  • Fulfill legal and regulatory obligations

Legal Basis for Data Processing

We process your personal data under one or more of the following lawful bases:

  • Consent – You agree when you register and accept our policy.
  • Contractual necessity – To deliver our services as promised.
  • Legal obligation – To meet regulatory and anti-money laundering requirements.
  • Legitimate interest – To maintain security, improve user experience, and prevent abuse.

How Your Data Is Protected

We take data security seriously. Our protection measures include:

  • Secure Socket Layer (SSL) encryption
  • Two-factor authentication (2FA)
  • Firewalls and anti-malware systems
  • Regular audits and penetration testing
  • Limited access to sensitive data by staff

Despite our precautions, no system is 100% invulnerable. We urge users to take care with their login details and avoid using public networks when accessing the platform.

Data Sharing and Third Parties

We do not sell your data. However, we may share it with trusted partners when necessary:

  • Payment processors – To handle deposits and withdrawals
  • Identity verification agencies – To comply with legal requirements
  • Analytics providers – To improve our services
  • Regulatory bodies – If required under law or licensing terms

All third parties are vetted and bound by confidentiality agreements.

Cookies and Web Tracking

We use cookies and tracking technologies to:

  • Maintain login sessions
  • Store preferences and settings
  • Understand how users interact with the site
  • Deliver targeted promotions and content

Cookies are small files saved to your device. You can control or disable them via your browser settings, although some features may not function correctly without them.

Your Privacy Rights

You have full control over your personal data. Your rights include:

  • Access – Request a copy of your personal data
  • Rectification – Update inaccurate or outdated data
  • Erasure – Request deletion of your data where legally applicable
  • Restriction – Temporarily block data processing
  • Objection – Opt-out of certain data uses (e.g., marketing)
  • Data Portability – Receive your data in a transferable format

To exercise any of these rights, please contact support via your account.

Data Retention Policy

We only keep your personal information as long as it’s necessary for:

  • Legal and regulatory compliance
  • Ongoing service provision
  • Resolving disputes and enforcing our agreements

Once your data is no longer needed, we securely delete or anonymize it.

International Data Transfers

If your data is transferred to servers outside your jurisdiction, we ensure it is protected through standard contractual clauses and data protection safeguards required by law.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review the privacy policy of any third-party site before interacting with it.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. It’s your responsibility to review the policy periodically. Continued use of our services after updates indicates your acceptance of the changes.

Need Assistance?

If you have questions or concerns about this Privacy Policy or your personal data, our customer support team is available 24/7. Reach out through your account to receive fast and confidential assistance.

Thank you for trusting NG Pin-Up Casino. We’re committed to keeping your data private and your experience safe.